About Us
Count On You has a growing reputation as one of the area’s most effective cloud-based bookkeeping and accounting firms for individual clients and small businesses. We deal with all bookkeeping tasks from logging information, keeping records up to date, managing payroll, through to undertaking your VAT and tax returns, keeping you compliant with HMRC and Companies House.
Count On You can not only provide comprehensive bookkeeping and accounts expertise, but with years of experience in running a small number of businesses, together with utilising some of the market’s most advanced software, we can provide invaluable advisory services too!
In recognition of our beliefs and values which underpin our commitment to maximising the value we provide to our clients, we have been awarded a ‘Clear & Transparent Pricing Award’ by our partners GoProposal. This is about being able to show clients exactly what they’re getting and what that costs in a clear and transparent way. This award recognises and demonstrates to clients what we stand for and we are proud to have received this.
In recognition of our beliefs and values which underpin our commitment to maximising the value we provide to our clients, we have been awarded a ‘Clear & Transparent Pricing Award’ by our partners GoProposal. This is about being able to show clients exactly what they’re getting and what that costs in a clear and transparent way. This award recognises and demonstrates to clients what we stand for and we are proud to have received this.
Honest, friendly and professional approach to assisting small to medium businesses.
We love doing the numbers, leaving you to do what you do best.
We provide real-time information, helping you to maximise your business finances and decisions.
Affordable solutions to suit your budget.
Meet the Team
Lynsay Bennett
Founder & Accountant
Lynsay has worked within the financial industry for over 30 years.
She has had a few small successful businesses and has managed the books and financial records for these throughout the years.
As accountancy and bookkeeping was always an interest, she decided to undergo the appropriate qualifications to turn the passion into a business.
Lynsay, a licensed accountant regulated with the AAT, is the founder of Count on You Ltd and a fellow member of the AAT. She has a passion for using slick technology available to help streamline processes and optimise the value provided to clients. In 2019, Count on You Ltd converted almost all clients onto a paperless document storage solution whilst actively reducing its own paper footprint and reducing cupboard space by over 80%.
Tracey Bain
Payroll Manager
Tracey has worked in various administrative and bookkeeping roles and joined Count on You in 2013 as a Bookkeeper and Payroll Manager.
She is very familiar with computing systems and has excellent knowledge of various accounting and payroll systems such as Moneysoft Payroll Manager, BrightPay and more recently, FreshPay. She is Advanced certified in QuickBooks Online and is experienced in Sage, Xero, EasyBooks, KashFlow and FreeAgent with sound knowledge of ensuring a smooth transition from any of these packages onto QuickBooks Online, our preferred provider and partner. Tracey also earned her Level 2 in Bookkeeping at the start of 2023.
Tracey is a whizz on Excel, has a flare for systems and loves a database! She enjoys prosecco, knitting and spending time with her pets.
Thomas Neilson
Account Manager - Chartered Certified Accountant
Thomas joined the team full time in the summer of 2022 with over a decade of accountancy practice experience.
Thomas is a Chartered Certified Accountant through ACCA and is responsible for a portfolio of Limited company and Director clients. He is known in the team for his excellent technical accounting knowledge and expertise.
Thomas enjoys the outdoors and fitness with some of his past times including walking, running and hiking.
Alicia Wardlaw
Account Manager - Chartered Accountant
Alicia is our newest member of the team having joined in January 2026.
Alicia has worked in accountancy practice for over 8 years and she qualified with ICAS at the beginning of 2025. She is responsible for a portfolio of Limited company and Director clients, along with supporting our increasing number of Advocates and Barristers.
In her spare time, Alicia enjoys going to the gym, running, going for walks and going to concerts.
Stephen Hosie
Account Manager - Junior Accountant
Stephen joined the Count on You team full time in early summer 2023 with over 5 years financial experience.
He studied at Stirling University before taking a break from Finance to work in Texas, USA for a not-for-profit organisation.
Since returning to the UK, Stephen has got married and joined the Count on You Team. He is responsible for a portfolio of sole trading and individual clients, and assists with bookkeeping and team development. He achieved his L3 qualifications with AAT in 2025 and is currently undertaking his L4 accountancy qualifications with a view to being a fully qualified professional Accountant in 2027.
Fatima Sadaqat
Accounts Assistant
Fatima joined the Count on You team in early 2025, bringing four years of Practice experience. She completed an ACCA Diploma in Accounting and Business (SCQF Level 8 in 2024) and is currently pursuing her full ACCA qualification.
Passionate about numbers and committed to professional growth, Fatima leverages technology, exploring new software and AI tools. Her background in Chemical Engineering provides a strong foundation in analytical thinking and problem-solving.
Outside of work, she enjoys badminton, running & traveling.
Jemma Fergusson
Accounts Assistant & Team Manager
Jemma started her working life in hospitality – learning the basics of life and making a mean cup of coffee. During her maternity leave in 2019 she decided to pursue her bookkeeping career. After 3 years of juggling family life, work and studying, she achieved her AAT Advanced Certificate in Bookkeeping.
Jemma has been working within a finance environment since 2020 and now manages the bookkeeping workload of the team. Jemma has always enjoyed working with numbers and problem-solving – along with her bubbly personality creating a great customer experience.
In her spare time, she loves being outdoors walking her dog, spending time with family and friends – and the occasional kayaking adventure.
Fiona Durie
Accounts Assistant
Fiona joined the Count on You team in November 2025.
She brings with her a wealth of experience from over two decades in the banking sector and four years of hands-on financial operations within the SME space. Her background combines deep industry knowledge with practical, client-focused expertise.
She is known for her precision, reliability, and proactive approach to supporting clients and the wider team. She recently achieved her AAT Level 3 in Bookkeeping, demonstrating her commitment to continuous learning and professional growth.
Fiona balances her professional life with a busy family life. When she’s not running around after her boys, she enjoys getting out for a run herself – staying fit and clearing her head.
Donna Porter
Administrator
Donna joined Count on You in the early summer of 2023 as the team’s Administrator. She has over 20 years of experience in various industries and roles in the administrative Sector with a wide range of people skills, communication, and organisational skills.
Donna is responsible for discovery calls and onboarding new clients along with the many other administrative tasks that keep our company ticking. She is a creative person who loves to come up with new ideas and figuring out ways of making things work. She is a motivated individual who loves working with people and gets great satisfaction from helping others.
In her spare time Donna loves spending time with her family, making wax melts and getting outside in nature.
Fees
Our pricing structure has been designed to reflect the professional service in which we offer. As a qualified bookkeeper and regulated licensed accountant, Count on You provides the client with the comfort and confidence of a professional service as well as maintaining the regulatory obligations of His Majesty’s Revenue and Customs. Whilst we previously charged an optional fee for Tax Enquiry Fee Protection, with an increasing number of tax enquiries, this is now a cover which all clients are automatically covered for once they engage with us.
Pricing accounting services is complicated and businesses are complex. We price based on the services you need, the precise service level and logical factors about your business such as the size of your business, number of staff you employ, number of transactions to process and the quality of your record keeping. The great news is that we are advocates of clear and transparent pricing, so we will actually be agreeing all of this together with you so you will understand exactly what everything costs and how the fee is built up. The fees are agreed and applied monthly within the tax year in which the fees relate and are automatically taken by direct debit which means you know exactly what you’re paying for and when. There’s no guess work or being hit with unexpected large fees after the financial period has ended.
As a rule of thumb for businesses with turnover of £100k to £1m, we recommend planning and investing 3% of your turnover in your finance function.
Schedule A Meeting
Whether you already have a clear idea of what you need or are simply exploring your options, we’d be happy to hear from you.
You can book a Discovery Call, complete our Enquiry Form, or feel free to drop us an email. The Enquiry Form is a quick and easy way to tell us a little more about your requirements, so we can better understand how we may be able to help.
We also offer a one-hour, no-obligation consultation, giving you the opportunity to discuss your ideas, ask questions and find out more about the solutions we can provide.
Get in touch today and let’s start the conversation.